we set off the system a couple of times by accident, and they immediately called and asked for the passw… safe home security is a safety company that helps homeowners customize and design comprehensive home security systems. safe home security then pairs you with fitting technology, brands and equipment to help you get the job done. i canceled their service but now they content i have a 5 year contract and have 2 more years to pay. i submitted a written and verbal request to cancel my services within the time allotted after my original contract was up. i called safe home security and they said we were still responsible for our 5-year contract which we were only supposed to pay 3.5 years of due to the deal that we were promised by salesman jonny **!! if you want awful service and shoddy equipment safe home security is the company for you.
i called safe home security and they said we were still responsible for our 2-year contract which i refuse to pay because we were signed up under false pretenses. he disconnected and reconnected the alarm and told me it was faulty and i needed to pay hundreds of dollars to replace a part in it. i have been a customer of safe home security for over 25 years. i have been lied to and manipulated. to my surprise, his number led me right back to the incompetent “specialists” that work there. it is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.
the following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. on april 4, 2019 the connecticut office of the attorney general (ag), pursuant to connecticut practice book 1-21a, filed a motion for contempt in hartford superior court against safe home security, inc, for failure to comply with a judgement entered by the court on march 21, 2014. the 2014 judgment contained 13 specific prohibitive injunctions relating to the company’s business practices that the state alleged violated the connecticut unfair trade practices act (cutpa general statutes 42-110a) along with 14 affirmative injunctions the state alleged violated cutpa and required safe home security inc. to pay $30,000 in restitution and an additional $70,000 to the state. this stipulation agreement would see safe home security pay $1,000,000.00 within ten months with an additional suspended amount of $4,000,000.00. finally, the judgment further requires safe home to establish a dedicated email address to receive and track complaints, and to make a good faith effort to resolve all unresolved complaints filed with the office of the attorney general. bbb is here to help. how bbb processes complaints and reviews bbb business profiles are provided solely to assist you in exercising your own best judgment.
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